7-day replacement
If an item arrives faulty, damaged or not as described, tell us within 7 days of delivery and we will replace it or refund you in full.
What we cannot take back
- Screen protectors that have been applied
- Earbuds with broken hygiene seals
- Physical damage caused after delivery
Warranty claims
Chargers, power banks and earbuds carry a 6-month warranty; phones carry the manufacturer's 12-month warranty. Keep your order number handy.